Privacy Policy

1. Information we collect

• Details you give us: your name, business name, email address, WhatsApp number, country, website address, the service you're interested in, your ad budget range, your preferred contact method and your message.
• Usage data: pages visited, device and browser type, approximate location and referring source, collected through cookies if you accept them.
• Advertising data: identifiers such as click IDs that tell us which ad brought you to our site.

2. How we use it

• To respond to your enquiry, including by email, WhatsApp or phone, and to provide the services you ask for.
• To send you an automatic confirmation that we've received your enquiry.
• To measure and improve our website and advertising.
• To meet legal, tax and accounting obligations.
• When you submit an enquiry, we may share a hashed (encrypted) version of your email address and phone number with Google to measure the results of our advertising. Google does not receive the original details.

3. Cookies and tracking

With your consent, we use Google Analytics, Google Ads, Meta Pixel and Yandex Metrica to understand how visitors use our site and to measure our advertising. You can accept or reject these cookies in the banner shown on your first visit and change your choice at any time using "Cookie settings" in the footer.

4. Sharing your information

We do not sell your personal data. We share it only with service providers who help us run our business, such as hosting, email, Google Workspace, CRM, WhatsApp messaging and analytics providers, or where required by law. Some of these providers process data outside your country.

5. How long we keep it

We keep enquiry data for as long as needed to respond and for a reasonable period afterwards, and client records for as long as required by law. When data is no longer needed, we delete or anonymise it.

6. Your rights

Depending on where you live, including under India's Digital Personal Data Protection Act 2023, the UK GDPR and Australia's Privacy Act 1988, you can ask us to access, correct or delete your personal data, withdraw your consent, or raise a complaint. Contact us using the details below. You may also complain to your local data protection authority.

7. Security

We use reasonable technical and organisational measures to protect your data, including secure hosting and encrypted connections. No method of transmission over the internet is completely secure.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the effective date at the top.

9. Contact & grievance officer

Grievance Officer: Ashok Saini, Founder
Pavlino Digital Solutions OPC Private Limited, Office 2707, Embassy One O9, Sector 109, Dwarka Expressway, Gurugram, Haryana, India
Email: info@pavlinodigital.com · Phone: +91 99886 26275